“Marcy Lugo has been a great contracting person to work with. She is professional, thorough, organized and most important has the contacts at the health plans so she can get things accomplished. Marcy has a wonderful personality and is a great person to work with.” Vicki Balabous, VP Operations, Cancer Healthcare Associates- Miami Shores-Aventura- Hollywood-Pembroke Pines, FL Client.
“Marcy has helped Carafem reach more clients by ensuring we are able to accept health insurance from a number of different providers. Finding someone to help our organization grow while maintaining affordability is important for Carafem. Marcy has fit that role and delivered beyond our expectations. She has helped us meet our clients where they are financially and thanks to her experience and relationships with insurance providers, we are able to efficiently credential our providers by simply giving her a call. She has great communication skills, always responds back to questions in a timely manner, and is fun to work. We recommend HTC to anyone looking for a reliable consultant who you can trust to help you navigate the often-confusing path to getting fully credentialed.” Melissa S. Grant, Chief Operations Officer, Carafem – Maryland- Georgia- Illinois CLIENT
“HTC professionals provide Top Quality of Service. Honesty and integrity is what define them.Highly recommended.” Karel Diaz, MGR
“HealthCare Tactics Consultants are very helpful and professional. Marcy Lugo-Alvarez, COO, responded to every email promptly and every answer was precise. In addition to her great customer service, she made the credentialing process simple and pleasant. We will contact HTC for any credentialing needs, and we will not hesitate to recommend their services, as their quality of work is superb.” Diana Sepulveda, Office Manager-Miami, FL Client
I started my private practice in 2012 and decided to outsource credentialing/contracting work to HTC to help improve my business, as I only had a few insurances and sure enough, my practice grew after that. The HTC staff is beyond helpful, courteous and always willing to go above and beyond to help get matters resolved. Marcy & her team provide that 1 to 1 service that many companies lack today. Made me feel 100% comfortable from the very 1st meeting and I refer HTC with the highest recommendations possible from my standpoint. Clara Baccini, MD, President
HTC has always provided us with an outstanding service. Their level of efficiency and promptness is exceptional. Marcy is always very professional, polite and very organized. We definitely recommend HTC. Rafael Martinez, XXXX Wellcare Med. Group
CHCA
